The rules we hold require us to confirm who you are, and the whole review usually takes no more than 57 hours.
Most players worry the review will hold their money for weeks, and this table settles that.
Four short actions, and the details that stop a reupload from adding days to your wait.
Use this list while you hold the camera or the scanner, so nothing gets rejected on detail.
You will know exactly which moments bring the request, and why each one does.
Holding licence 70406-3052-R-788416 from the UK Gambling Commission, Betalright Casino Ltd must ask where deposited money originates. Treat the request as routine bookkeeping against money laundering, not a suggestion of wrongdoing. Answer it once and the file closes.
Send whichever of these backs up the money you play with.
A current address proof. A bill dated long ago no longer proves where you live today, so the reviewer cannot accept it as current evidence. Send a bill from the last few months Pick a dated council tax letter
Is every corner in shot? Cut-off corners or a glare hide the details the reviewer must compare, so the whole page has to be photographed again. Lay the paper flat on a table Fit all four corners in frame
An untouched original. Any crop, mark or filtered scan suggests the file was altered, which makes the document unusable as proof. Send the untouched original file Rescan without filters or cropping
You will know when the check lands, how long it runs and what to fix first.
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